Cookies

When we provide services, such as this webpage, we want to make them as useful as possible. When delivering services over the internet it is common practice to store small amounts of information on your computer or phone. This information is stored by your web browser in small files called cookies. Cookies serve a number of possible purposes:

  • Speed up websites by avoiding sending the same information every time
  • Measure general usage of the website to help us improve
  • Recognise returning visitors so we can highlight new/changed information since your last visit
  • You can block/remove cookies using your browser. A useful guide to doing this is available here.
  • There are two main types of cookies, first party and third party.

 

First party cookies: these are our own cookies, controlled directly by us and used to provide information about general usage of our site.

Third party cookies: these are cookies used by other companies’ tools which we are using to enhance our site, for example, Google Analytics and Facebook Like buttons have their own cookies, which are controlled by them.

Cookies used on this site

For convenience, we list all cookies used on this site, with details of the purpose and provider.

First Party (fifthring.com) Cookies

These cookies are used by our content management system to monitor the previous pages you visited in order to tailor each page to better suit you and to monitor which geographic location you wish to view.

exp_csrf_token, exp_last_activity, exp_last_visit, exp_tracker, messagesUtk, drift_aid

 

Hubspot

 

__hssc

This cookie keeps track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp. (Expires: 30 min)

__hssrc

Whenever HubSpot changes the session cookie, this cookie is also set. We set it to 1 and use it to determine if the user has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session. (Expires: None. Session cookie)

__hstc

The main cookie for tracking visitors. It contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). (Expires: 2 years)

hubspotuk

This cookie is used for to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts. (Expires: 10 years)

 

Google Analytics

_ga

This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners.

_gid

This cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017, no information is available from Google. It appears to store and update a unique value for each page visited.

__qca

This is a cookie usually associated with Quantcast, a digital advertising company. They provide website rankings, and the data they collect is also used for audience segmentation and targeted advertising.

 

Contact Fifth Ring

If you have any questions about this privacy policy or Fifth Ring's treatment of your personal information, please contact us by email at privacy@fifthring.com or by post to Information Security Manager, Fifth Ring, St. Marys Court, 47-49 Huntly Street, Aberdeen, AB10 1TH.