Let’s go on a journey.
Your privacy is important to Fifth Ring. This privacy statement provides information about the personal information that Fifth Ring collects, and the ways in which Fifth Ring uses that personal information.
1. About Us
This website (fifthring.com) is owned and operated by Fifth Ring Ltd., a company registered in Scotland no. SC129673, having its registered offices at St. Marys Court, 47-49 Huntly Street, Aberdeen, AB10 1TH.
Fifth Ring is committed to protecting your privacy and maintaining the security of any personal information received from you. We strictly adhere to the requirements of the data protection legislation in the UK, including the General Data Protection Regulation 2016 and the Data Protection Act 2018 and we are registered on the Data Protection Public Register number ZA214080.
Unless the context otherwise requires, in this Agreement the following expressions shall have the meanings set out below:-
"Affiliate" means organisations which we partner, work or associate with;
“Group Companies” or “Group Company” means any and all entities controlling or controlled by or under common control with Us. “Control” means ownership, directly or indirectly, of at least fifty percent (50%) of the voting rights in such entity, and ‘controlling’ and ‘controlled’ shall have the corresponding meaning.
3. The Data Protection Officer (DPO)
Due to the type of data we collect and the nature of our business we currently have no legal requirement to have a DPO at Fifth Ring. However, our information security manager will be happy to deal with any queries or requests regarding the data we hold about you. They can be contacted by email at email@example.com or by post to Information Security Manager, Fifth Ring, St. Marys Court, 47-49 Huntly Street, Aberdeen, AB10 1TH.
4. Information we collect about You and How we use it
You may be asked to provide personal information on our website in order to access some content. We may collect your name, email, company name, telephone number, industry details, interests and other business related information which we can use in the future to send you relevant information.
We do not collect sensitive information (also known as special categories of information) about you.
We do collect some information from cookies and similar software which allows us to understand how you arrive on our websites, and use and navigate round them so we can improve the sites. We obtain some information from Google Analytics, and Hubspot.
5. What we do with your Information
We will use your personal information for a number of purposes including
6. What if I don’t provide some or all of the information requested?
The impact of this will depend on what information you withhold but the main impacts may be:
Withholding marketing consent. You are free to do this at any time. It will only stop you receiving marketing. It will not impact any other service we provide you with.
7. Will You be contacted for Marketing Purposes?
We use your personal information to update you about new products/services by post, email and SMS text message. We will only contact you with your consent. You will provide this either when you fill in a form to provide your data, by signing up for a newsletter, or when you call us.
We may personalise the message content based on information you provide us with, and your use of fithring.com
We may use information which we hold about you to show you relevant advertising on third party sites (e.g. Facebook, Google, Instagram, Snapchat and Twitter). This could involve showing you an advertising message where we know you have previously visited fifthring.com and/or have used our products and services.
You are entitled to withhold this consent and opt out from receiving such communications at any time by not giving your consent on the form (paper or web) that collects your details or telling the operator when you call. You can also update these options by adjusting your preferences, contacting us by email at firstname.lastname@example.org or by post to Information Security Manager, Fifth Ring, St. Marys Court, 47-49 Huntly Street, Aberdeen, AB10 1TH. We will always provide you with a way of opting out of receiving future marketing messages from us, each time we send them to you.
8. What grounds (legal basis) are we processing the data under?
There are a number of ground we process your data under. These are
9. Sharing your Information with Third Parties
We may from time to time provide your personal information to third parties for the purposes of providing you with our services. These third party providers include payment processors, providers of card validation services, credit referencing providers, third party sales processor (includes fulfilment services) and service providers who assist us with hosting our marketing campaigns. They do not decide what is done with your data and only process it on our behalf. These third parties may be located outside the European Economic Area; however we only use providers that provide adequate protection for your information at all times.
When transferring any personal information outwith the EEA we only do so under one of the legally recognised transfer mechanisms for ensuring the data is safeguarded. These are:
We will not provide your data to other third parties for marketing purposes unless you have specifically consented to this when you first provided your data to us. You are entitled to withhold this consent and opt out from receiving such third party communications at any time by not giving your consent on the form (paper or web) that collects your details or telling the operator when you call. You can also update these options by logging into your account and adjusting your preferences, contacting us by email at email@example.com or by post to Information Security Manager, Fifth Ring, St. Marys Court, 47-49 Huntly Street, Aberdeen, AB10 1TH.
11. What if I am aged under 18?
If you are aged 18 or under, please get your parent/guardian's permission before you provide any personal information to Fifth Ring as this website is not aimed at under 18’s.
12. How we Protect your Information
We follow strict security procedures in the storage, use and disclosure of information which you have given us, to prevent unauthorised access to, and loss, misuse or alteration of your personal information in accordance with the UK data protection legislation. These include access control, firewalls and virus checking procedures.
You are responsible for keeping any confidential passwords or other login or access details which you select or which we allocate to you secret. Whilst we take steps to ensure the security of your information, there is a risk that any information transmitted over the Internet and stored on a computer may be intercepted or accessed by an unauthorised party. If you think that someone has accessed your information held by us without your permission or gained unauthorised access to your login details, you must notify us at firstname.lastname@example.org
We also recommend that if you use a shared computer or a computer in a public place such as a library that you close your browser when you have finished you session
13. How long we hold your Data for
Some of the information you provide to us is necessary to carry out repeated tasks, such as verifying your identity when signing in to use an account. We will keep this information for as long as you remain a registered user of any of our sites or an active customer plus a reasonable time (approximately 24 months) beyond this to deal with queries or issues.
Some information may be required for longer periods such as financial information for HMRC purposes, usually a maximum of 7 years.
Fifth Ring do not retain you payment card information. It is keyed directly into the payment processor’s system when you provide it.
We may retain anonymised information for analytical purposes.
14. Your rights regarding your Personal Information
Under the Data Protection law you have a number of rights with respect to your personal information which are:
You are entitled to have your personal information updated to ensure it is up-to-date and accurate. This can be done by following the instructions below.
You have the right to withdraw your consent to any processing that is currently being done under your consent e.g. marketing. This can be done by following the instructions below.
You are entitled to receive a copy of the personal information we hold about you.
You can request that we delete personal information in certain circumstances. These will be specific to each case.
You are entitled to have us transfer to another controller the personal information that you have provided us with.
You can request a restriction on the processing of your data in some limited circumstances. Examples are concerns over data accuracy or we no longer require to hold your data but you have requested its retention by us to aid you in a legal matter.
You are entitled to request that we stop processing your data for marketing purposes and in other limited circumstances such as asking us not to process your data by wholly automated means or not to analyse your information for targeted content etc. (also known as profiling).
You can action any of these rights by contacting your normal customer service department or by contacting us by email at email@example.com or by post to Information Security Manager, Fifth Ring, St. Marys Court, 47-49 Huntly Street, Aberdeen, AB10 1TH.
15. Sale of the Business
Should all or part of the Fifth Ring business be sold to or taken over by another organisation, your personal information may move to that other organisation as part of the sale or takeover agreement.
16. Right of complaint to the Regulator for Data Protection
The data protection laws in the UK are regulated and enforced by the Information Commissioner’s Office (ICO). Each individual has the right to raise a concern/complaint to the ICO if they have any concerns about how their personal information and/or privacy is treated. You can do this via
The ICO’s website ( https://ico.org.uk/concerns ), follow the links or have an online Live Chat
Call the ICO helpline on 0303 123 1113
Postal address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
17. Links to Third Party Websites
18. Updates to this Policy
We may update this Policy at any time without notice. We will tell you that we have updated the policy by posting an announcement on the website. By continuing to use the website after we have emailed you or posted a notice informing you of an update, you accept the changes to this Policy.
19. Contacting Us
If you have any questions about privacy, or wish to update your details or action any of your other data rights at any time, please contact us using firstname.lastname@example.org or by post to Information Security Manager, Fifth Ring, St. Marys Court, 47-49 Huntly Street, Aberdeen, AB10 1TH.